At Stroyan Travel Designs, we deeply value the trust you place in us when sharing your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or engage our travel advisory services. Please read this policy carefully.
1. Information We Collect
We collect information that you provide directly to us and information gathered automatically when you interact with our website.
1a. Information You Provide
- Name, email address, phone number, and mailing address
- Passport details, travel dates, and destination preferences
- Billing information and payment details
- Family composition, dietary requirements, and special accommodation requests
- Any other information you share via intake forms, email, or consultations
1b. Information Collected Automatically
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookie and tracking data (see our Cookie Policy for details)
2. How We Use Your Information
We use the information we collect to provide, improve, and personalize our services. Specifically, we may use your information to:
- Plan, book, and manage your travel itineraries and reservations
- Communicate with you about your trips, inquiries, and service updates
- Process payments and maintain accurate financial records
- Tailor travel recommendations to your preferences and past travel history
- Send newsletters, travel inspiration, and promotional content (with your consent)
- Comply with legal obligations and protect against fraud
- Improve our website performance and user experience
3. How We Share Your Information
Stroyan Travel Designs does not sell your personal information. We may share your data only in the following circumstances:
- With travel suppliers (airlines, hotels, cruise lines, tour operators) as necessary to fulfill your booking
- With our consortium affiliates, including Gifted Travel Network (GTN) and Virtuoso, as required by our agency agreements
- With trusted service providers who assist with website hosting, payment processing, or email communications, under strict confidentiality obligations
- With legal or regulatory authorities when required by law
- With your explicit consent for any other purpose
4. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client travel records are typically retained for a minimum of seven (7) years to fulfill tax and business record requirements. You may request deletion of your data at any time, subject to applicable legal obligations.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Opt-Out: Unsubscribe from marketing emails at any time using the link in any email we send
- Restriction: Request that we limit the processing of your data in certain circumstances
To exercise any of these rights, please contact us using the information provided in Section 9.
6. Data Security
We take the security of your personal information seriously. We implement industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites, including travel suppliers and partners. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Stroyan Travel Designs
Fort Collins, Colorado
Website: stroyantraveldesigns.com
Email: heather@stroyantraveldesigns.com
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on our website with a revised effective date. We encourage you to review this policy periodically.
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